Every WhatsApp message to your clinic, answered in a minute.
Recepza is an AI front desk for your clinic's own WhatsApp number. It replies in Urdu, Roman Urdu or English, books real appointments, and passes the chat to your staff when it isn't sure.
Now taking its first clinics in Islamabad and Rawalpindi.
Sample conversation for an example clinic.
What a clinic day on WhatsApp looks like
Patients write at all hours, in whatever language they think in. Here is how Recepza handles four typical messages.
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A patient sends a voice note in Urdu asking the fee for a root canal.
Recepza answers with the fee from your own price list and the next free slots.
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The doctor is with a patient and reception is at lunch. Three people ask where the clinic is and where to park.
Recepza replies to all three with the address, a map pin and parking details.
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A patient asks which tablet to take for a toothache.
Recepza does not answer. It tells the patient the team will reply and sends the chat to reception with a short summary.
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A patient asks for a Saturday morning appointment.
Recepza books it in your schedule and sends a reminder the day before.
Illustrative examples, not real patient chats.
Built for how clinics actually run
Understands how patients write
Urdu script, Roman Urdu and English, including voice notes. Patients don't have to change how they message.
Books real appointments
Appointments go into an actual schedule, not just "please call the clinic". Reminders go out on WhatsApp so fewer patients forget.
Only says what you've told it
Fees, timings, doctors and services come from the information you give us. It doesn't diagnose, suggest medicines or guess. When it isn't sure, it hands over.
One inbox for your whole team
Receptionists share one inbox, add notes and take over any chat in a tap. The owner can watch from a phone.
Weekly check on wrong answers
We review the answers that went wrong, fix them, and send you a short report of bookings and chats handled.
We set it up for you
You don't configure anything or learn new software.
Send us the basics
Your price list, doctors' timings, address and the questions patients ask most.
We set it up and test it
In one visit or call we connect your WhatsApp number, load your information and try it with your staff.
Go live and improve
Patients get answers straight away. Each week we fix wrong answers and send a plain results report.
Costs less than one extra staff member.
Plans for single-doctor clinics up to multi-branch groups, plus a one-time setup fee that depends on your clinic. Ask for a quote on your demo.
Questions clinic owners ask
Does it use my clinic's own WhatsApp number?
Yes. Patients keep messaging the number they already know.
What happens when it doesn't know the answer?
It doesn't guess. It tells the patient your team will reply and sends the chat to your shared inbox, where staff can take over from a computer or a phone.
Does it give medical advice?
No. It doesn't diagnose or suggest medicines. Those questions go straight to your staff.
Which languages does it understand?
Urdu, Roman Urdu and English, including voice notes.
How long does setup take?
You send us your price list and doctors' timings, and we set it up in one visit or call. We test it with your staff before it goes live.
Who is behind Recepza?
Recepza is a product of mjasrar (SMC-Private) Limited. You can reach us on WhatsApp or email below.
See Recepza answer your clinic's messages.
A 10-minute demo, using your own price list.